Privacy Notice

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. This privacy policy is in accordance with the Finnish law and European Union regulations (GDPR). The last update 10.6.2020.

1. Register Controller

Tmi Helmiä Helmistä
Mottitie 10 A 1, 70150 Kuopio
nina(a)helmiahelmista.fi

2. Contact Information

Nina Hänninen, nina(a)helmiahelmista.fi, +358 40 583 8930

3. Name of the Register

Customer register of Helmiä Helmistä company

4. Purpose and legal basis of processing personal data

The company saves customer information in order to process customer orders, contact customers and upkeep customer relationship. Customer information is handled privately and not shared to third parties.

5. Content of Personal Data in the Register

Following customer information is kept in our records:

  • First name and surname
  • Street address
  • Phone number
  • Email address
  • Order information

Emails sent to the company are saved and processed for customer service needs. Customer phone calls are not recorder.

Customer information is stored as long as it is needed to process related services to the customer. After that the data is either deleted or anonymized. As a customer you are allowed to require us to delete all your data anytime.

6. Regular sources of Personal Data

We collect data and process data when you place an order in our web shop, contact us by email or contact forms or phone, social media services, or any other situation when you handle data to us.

7. Transfers and handling over of Information

Customer information is not regularly transferred to third parties.

8. Data Protection Principles

The information security of personal data and processing and confidentiality, integrity and usability are ensured with appropriate technical and administrative measures. All databases and information systems are accessible only with individual and personal login information (username and password) granted by Helmiä Helmistä. The rights to access the database are restricted, so that the information can only be viewed and processed by persons who are legally admitted and required to do so

9. Rights of the Data Subject

The customer has a right to receive information, what data is being collected, the purposes of the processing for which the personal data are intended as well as the legal basis for the processing. In order to receive this information, the customer needs to contact the register controller. The register controller can require the confirmation of the identity of the customer.

The customer has a right to request erasure of personal data in the register, if the legal basis for processing of personal data has ceased. In order to request erasure, the customer needs to contact the register controller. The register controller can require the confirmation of the identity of the customer.

11. Use of cookies and related technology

Cookies are small text files that are stored to user’s device when user is using the web site. Cookies are necessary for functioning of the web shop services.