Shipping & Returns

SHIPPING COST

Orders are delivered through Finnish Post. Delivery costs are following:

  • To Finland: 3.50 euros.
  • To Europe: 7.95 euros.
  • To the rest of the world: 12.95 euros.
  • Orders consisting only of products that are delivered electronically (eg. pdf versions of bead patterns) don’t have any delivery costs.

DELIVERY TIME

Beads and accessories are usually shipped within 1-3 days from receiving the payment or within one week at the latest. Finished beadworks take more time, because they are made per order. They are normally shipped within a week from payment. Delivery time by post depends greatly of your location. Please be prepared for longer delivery times especially in overseas deliveries.

PAYMENT OPTIONS

  • PayPal: Pay your order by PayPal or credit card. Products can be shipped right away.
  • Verifone payment: Finnish bank accounts or credit card.

Verifone payment: The service is provided by Verifone Finland Oy (0943819-9). Payments are processed with secure platform and the payment information is forwarded to the web shop owner.

Verifone Finland Oy
Vantaankoskentie 14
01670 Vantaa
Verifone customer service, 020 753 5192, kuluttaja@verifone.fi
www.verifone.fi

RETURN POLICY

We do not accept returns from international customers unless the product is faulty. If there is something wrong with the product, please contact us before returning.

PRODUCT PICTURES

Please note, that some products and their colors may look different in the pictures than in real life.